Shipping
Order Processing
All orders are processed within [number] business days. You will receive an order confirmation email once your order has been placed.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Costs
We offer [list of shipping methods, e.g., Standard, Expedited, Overnight].
Shipping costs are calculated based on your shipping address and order total. You can view shipping costs during checkout.
We offer free shipping on orders over [amount].
Delivery Time
Estimated delivery times vary depending on the shipping method chosen.
Please note that delivery times may be affected by factors such as weather conditions and holidays.
Returns
Return Policy
We accept returns within [number] days of the order delivery date.
Items must be unworn, undamaged, and in original condition with all tags attached.
Sale items are final sale.
Return Process
Contact our customer support team at the provided email and/or phone number to initiate a return.
Ship the item to the return address provided by our customer support.
Once we receive the returned item, we will process your refund or exchange.
Refunds
Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item, please return the original item for a refund and place a new order for the desired item.
Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping method as we cannot be held responsible for lost or damaged returns.
Please note: Our return policy may vary for certain products. For more information, please contact our customer support team.